Waikiki Beachside Hostel
Frequently Asked Questions

Availability and Reservations

Q. How do I know if you have availability?

A. If you book online, Availability and Reservations will allow you to book according to availability. Otherwise, you can always call us toll free at 866.478.3888 or 808.923.9566 for reservations.

Q. What is the difference between room types?

A. Semi-private room: Private bedroom with lockable door and sleeps up to two people. Share the kitchen, bathroom, and living room with 1-4 other travelers. This room includes cable TV, air conditioning, and private balcony.
Small Dorm: Single beds versus bunk beds. Room capacity is 2-4 people.
Large Dorm: Bunk beds style. Room capacity is 6-8 people.

Rooms

Q. Why are the Small Dorms listed as 2 to 4 person capacity?

A. Some small dormitories have 4 beds in one apartment and some small dormitories are sharing the apartment with a semi-private room. If the small dormitories are sharing the apartment with the semi-private room, there are only 2 small dormitory beds. In both cases, there are no more than 4 people sharing the bath and kitchen facilities.

Transportation

Q. What is the best way to get to the hostel from theairport?

A. There are several transportation options for getting to Waikiki Beachside Hostel from Honolulu International Airport. See our directions page for more detailed information and a map.

Q. Where is the nearest travel agency where I can book interisland flights?

A. You may also use our Internet Cafe computers to book inter-island flights.

Check-in / Check-out

Q. What are your check in requirements?

A. We are a traveler's hostel so we require that you have an out of state ID and a plane ticket or itinerary showing onward travel, leaving the island of Oahu.

Q. Do you have late check-outs and early checkins?

A. Standard check-in time is 3pm, although guests checking in to dormitory beds are often able to check-in earlier. You can check with a customer service representative at the front desk for the status of your room/bed. Check out time is 12:00 noon. Late checkouts will be subject to a late fee equal to 20% of the room rate.

Q. Do you have a stay limit? - What is your maximum stay ?

A. We do have a 30 day maximum stay limit. If you require a longer stay, you may submit a written request for extension and have it reviewed by hostel management.

Storage and Security

Q. Do you have storage where we can keep our belongings until check in/out?

A. We have courtesy storage for guests checking in while they are waiting for their rooms to be ready. When checking out luggage storage per person is $5.00/day.

Q. Do you have a place for me to store my valuables, passport, etc?

A. Yes. There are lockers on site for $3 dollars per use, electronic safes in select rooms for $2 dollars per day, and luggage storage for $5 dollars per day per person. We also have a document safe at the front desk available at no charge. Access to items in the front desk safe is available during hours from 8am until midnight. The safe cannot be opened between midnight until 8:00am.

Q. Do you have bike/surfboard racks?

A. Yes we have racks but you would have to provide your own locks.

General Questions

Q. What is a hostel?

A. Hostels provide short term accommodation to travelers, particularly encouraging outdoor activities and cultural exchange for the young. In a hostel guests rent a bed (sometimes a bunk bed) in a dormitory and share bathroom, kitchen, and lounge rooms. Private rooms are often available. The main benefit of a hostel is that one gets to meet other travelers from all over the world. Hostels are usually less formal and less expensive than hotels. They are most frequently used by young travelers. Hostels provide great opportunity for multi-cultural enlightenment. There is more interaction between the guests than in traditional hotels.

Q. Do you have any age restrictions to stay at your hostel?

A. The minimum age to check in to the hostel is 18 years of age and older and there is no maximum age limit. If you are under age 18 years old, you will need to be accompanied by an adult(21+ years or older) and you must rent out the entire room. This means both the front and back rooms will need to be rented out to ensure the room is completely private. For example, renting a semi-private room plus 2-four person dorms will make up a private one bedroom suite.

Q. Can I receive mail there?

A. Yes you can receive mail at our address. We will hold mail for 30 days.

Q. Do you provide food?

A. Continental breakfast is provided every morning. Other meals are not provided, but there are full kitchens in every room and there are quickie marts (ABC Stores) one block away and a grocery store approximately 8 blocks away.

Q. Are you hiring?

A. We are always accepting applications for positions in Customer Service, Maintenance, and Housekeeping. Dowload job application in Microsoft Word .doc format. After completion you can fax or email the application along with your CV or resume, using the contact information on the application.

Q. Do tours have to be booked prior to arriving? - Can tours be booked prior to arriving?

A. You can book tours when you arrive, or at any time during your stay. We do not currently book tours in advance.